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750 El Camino Real San Carlos, CA 94070 P: (650) 596-1999 F: (650) 596-1987

750 El Camino Real San Carlos, CA 94070 P: (650) 596-1999 F: (650) 596-1987

750 El Camino Real San Carlos, CA 94070 P: (650) 596-1999 F: (650) 596-1987750 El Camino Real San Carlos, CA 94070 P: (650) 596-1999 F: (650) 596-1987750 El Camino Real San Carlos, CA 94070 P: (650) 596-1999 F: (650) 596-1987

COVID-19 UPDATE

We hope everyone is staying safe and healthy during the shelter-in-place.  As this situation continues to evolve, we will post updates on our website.  Our services will be limited at this time due to the COVID-19 pandemic.  If you have an upcoming appointment or surgery scheduled our staff will be reaching out to you to cancel the appointment.  Due to the unknown time frame of this situation, we will not be rescheduling any appointments until we know when we will be able to be fully operational again. Unfortunately, we are not able to see any routine eye examinations at this time.  Our office will, however, be available to accommodate only emergency or urgency eye care issues.    


We are committed to providing a safe facility for our patients, staff, doctors and community.   Please call our office first if you need to be seen for an urgent or emergency problem and we will schedule an appointment for you.  When you arrive at our parking lot, we kindly ask that you call our office to let us know you are here.  If you have not already completed the paperwork, which is available to print online, our staff will bring the paperwork to your vehicle and get your insurance cards to scan.  Our staff will either call you or walk to your vehicle when it is time for you to be seen.  The goal is to limit the number of people in the office to provide a safe patient environment.  We kindly request that the patient enters the office building alone, unless they are a minor or if it is necessary to have someone accompany them. We appreciate your understanding and thank you for your cooperation. 


Please do not come to our office if: 

  • You are sick or have been exposed to anyone who has a positive diagnosis of COVID-19 
  • If you or someone in your household has recently traveled to an area of high risk.  

You can contact our office and one of our doctors will be in touch and let you know how to proceed.  


Our optical department is currently closed and will not be available for any frame selection or glasses adjustments.  If you have glasses or contact lenses that are ready for pick up, please call or email our office so we can make arrangements for pick up or mail service.  If you would like to place an order for contact lenses to be mailed to you, please email us at staff@sancarloseyecare.com and we will contact you. 


Thank you for your understanding and patience during this unprecedented time. Please feel free to reach out to us via email if you have any questions.